Free Royal Mail Tracked 48 delivery on all purchases!

Delivery & Returns

Royal Mail

  • United Kingdom - Royal Mail Tracked 48: FREE (2 - 3 Working Days)
  • United Kingdom - Royal Mail Tracked 24: £1.95 (1 - 2 Working Days)

Royal Mail Cut Off Times

Items ordered before 2pm will be despatched the same working day Monday to Friday for our Royal Mail services. Please note Tracked 48 is a 2 to 3 working day service. Royal Mail Tracked 24 is a 1 to 2 working day service (97% of parcels are delivered next day). Items ordered after 2pm on a Friday or over the weekend will be despatched on the next working day.

At Perfume Price we want you to be fully satisfied every time you purchase from us and even though we inspect every item before an order is shipped, we understand that occasionally you may wish to return an item to us for either a refund or exchange. For your ease we offer several return options.

STANDARD RETURNS

If you would like to return your purchase for a refund or exchange, simply return your item(s) within 30 days of receipt and enclose a note with your order number. For reasons of hygiene and safety, we cannot refund or exchange cosmetics that have been removed from the original wrapping or show any signs of having been used unless they are faulty. All fragrance must be returned unopened and in a fit condition to re-sell. Our return address is at the bottom of the page.

FREE UK ROYAL MAIL RETURNS

Should there be an issue with your purchase we may offer a free returns label. Attach the Royal Mail returns label to the outer packaging of the parcel and drop it into an official UK Post Office. Please ensure that you obtain proof of postage. Please note that this service does not include insurance to the value of the goods. Proof of posting is not proof of receipt and all goods remain the responsibility of the customer until they are received back by Perfume Price. Any items that are being returned to Perfume Price need to be in there original packaging (i.e with box).

CHRISTMAS RETURNS POLICY:

Any Christmas gift purchases made from Perfume Price during November and December may be returned until 14th January subject to the normal terms and conditions. Please note that refunds may be delayed due to closure between Xmas and New Year.

ITEMS SHOULD BE RETURNED TO THE FOLLOWING ADDRESS:

  • Customer Services
  • Perfume Price
  • UNIT 1N
  • Westpark 26
  • Wellington
  • TA21 9AD

Please note that customers are responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty.

* Please ensure any perfumes or other flammable items being returned, have an ID8000 sticker on the package. These stickers are available from Post Office counters.